More Information about the NHS App messaging service.
The NHS App messaging service allows patients to receive messages from their health and care providers in the NHS App, such as messages from their GP surgery, hospital appointments and screening or vaccination invitations.
You will need to turn on notifications for the NHS App to get messages.
If a message is not successfully delivered or read by the patient, your messaging provider will automatically send a ‘fallback’ message via another channel, such as SMS. The time frame before a fallback message is usually within a few hours.
Where urgent care or communication is required, patients should be contacted via telephone.
