If you are experiencing technical difficulties with your NHS App, contact the NHS APP Helpline. Call 0300 303 5678. This number is for technical support related to the NHS App, they are available from 9am to 5pm, Monday to Friday, except Wednesdays when they open at 9.30am.
Setting up the NHS App – NHS App help – NHS
The NHS App messaging service allows patients to receive messages from their health and care providers in the NHS App, such as messages from their GP surgery, hospital appointments and screening or vaccination invitations.
You will need to turn on notifications for the NHS App to get messages.
If a message is not successfully delivered or read by the patient, your messaging provider will automatically send a ‘fallback’ message via another channel, such as SMS.
Where urgent care or communication is required, patients should be contacted via telephone.
