In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

  • Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
  • Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral. Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death‘ page on the website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

These organisations have codes of practice – they must give you a price list when asked. Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals or a Civil Celebrant

Andover Funeral Directors

  • Maddocks S & J Ltd – Station Approach, 01264 355600
  • Dunning Funeral Directors – 2 Church Close, 01264 334436
  • Halcrow & Sons Funeral Directors – 6a Bridge Street, 01264 335255
  • The Southern Co-operative Funeral care – 22 London Street, 01264 334798
  • Andover Funeral Care – 14 Bridge Street, 01264 3332534

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council /area i.e. Basingstoke, Salisbury to arrange a funeral yourself you can also arrange a Woodland Funeral.

Funeral costs

Funeral costs can include:

  • funeral director fees
  • things the funeral director pays for on your behalf (called
    ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
  • local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.

For free independent advice on bereavement issues, you can find more information at

Protect Against Posthumous ID Theft

Reported cases of identity theft are increasing each year. In 2017, the Identity Theft Resource Center reported that nearly 179 million records were illegally released, a 44% increase of reported data breaches compared to 2016 figures.